YapNap

Support

Something not working, or a question about your purchase? Email support@yap-nap.com. If you can, include your iPhone model, iOS version and what you expected to happen.

Nothing was recorded last night

  • Check that YapNap has microphone access in iOS Settings → YapNap → Microphone.
  • If you set a start delay, sounds in those first minutes are skipped on purpose.
  • In a quiet room, try High sensitivity. In a noisy room (fan, traffic), try Low.
  • Start listening from the app and lock the screen. Don’t swipe YapNap away in the app switcher, as that stops the session.

Too many clips

Lower the sensitivity in Settings, or on the record screen before you start. Steady background noise such as a fan rarely crosses the threshold; sudden sounds do.

Battery and storage

YapNap listens all night, so keep your iPhone on charge. Only short clips are saved, so storage use stays small. You can choose how long nights are kept (7, 30 or 90 days), and starred clips are always kept.

Free nights

Your first three nights of four hours or more come with everything unlocked. After that, recording keeps working and you can play the two shortest clips from your latest night. The lifetime unlock opens every clip and every night you’ve kept.

Restoring your purchase

The lifetime unlock is linked to your Apple ID. On a new iPhone or after reinstalling, open Settings in YapNap and tap Restore Purchases, signed in with the same Apple ID you bought with.

Refunds

Purchases are made through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.

Deleting your recordings

Delete a clip or a whole night in the app. Deleting the app removes all its recordings. Nothing is stored anywhere else, so there is nothing for us to delete. See the Privacy Policy for details.

Languages and devices

YapNap is available in English, Spanish, French and German, and runs on iPhone with iOS 16.4 or later. There is no Android version yet.